|
FAQ
What am I allowed and not allowed to do with
the templates?
You may:
- Build any website using the template in any way
you like.
You may not:
- Resell or redistribute templates (like we do).
- Claim intellectual or exclusive ownership to any
of our products, modified or unmodified. All products
are property of content providing companies and individuals.
- Make more than one project using the same template
(you have to purchase the same template once more
in order to make another project with the same design)
What is the difference between unique and non-unique
purchase?
NON-UNIQUE PURCHASE:
Non-exclusive purchase means that other people can buy
the template you have chosen some time later.
UNIQUE PURCHASE:
Exclusive purchase guarantees that you are the last
person to buy this template. After an exclusive purchase
occurs the template is being permanently removed from
the sales directory and will never be available to other
customers again. Only you and people who bought the
template before you will own it.
Is it reasonable to make unique purchase of
template that was already purchased before?
Yes. Because there is very small chance that you will
find the same design on the net. There are more than
3,000,000,000 webpages online now according to statistics
on www.google.com.
I ordered a template but haven't received the
download information.
In this case please contact our Billing Department
via support chat, by phone: 1-917-477-0358.
What do I receive when I order a template from
TemplateMonster.com?
After you complete the payment via our secure form,
then you will receive a confirmation email with link(s)
to download .zip(s). The .zip file(s) contain the following:
PSD file(s), HTML file(s), fonts and advanced clipart
library.
You will need unzipping software to open the .zip archive.
Windows users may visit www.HotScripts.com or www.WinZip.com.
Mac users may visit www.StuffIt.com.
What is the best place to find photos/images
for modification of my template?
We recommend you to purchase images from www.gettyimages.com.
What are the advantages of purchasing a website
template?
The major advantage is price: You get a high quality
design for just $20-$50. You will not have to hire a
web designer or external web design studio. Second advantage
is time frame: It usually takes 5-15 days for a good
designer to produce a web page of such quality.
In what formats are your templates available?
Website templates are available in Photoshop and HTML
formats. Fonts are included with Photoshop file. In
most templates HTML is compatible with Adobe® GoLive®,
Macromedia Dreamweaver® and Microsoft Frontpage®.
What is Adobe® Photoshop® ?
Adobe® Photoshop® is the world's most popular
graphics editing package. You can find more info about
Photoshop® and download a free trial version at
Adobe website.
I cannot find the template I liked.
This means that the template you liked has been sold
for the exclusive price and will never again appear
on our site according to our Terms and Conditions. But
you still may find an appropriate design among more
than 2.500 templates that we offer.
Can you make a custom template for me?
If you want us to customize one of our templates please
go to www.TemplateTuning.com - they are our partners
that make special customization work for our customers.
Do you provide any scripts with your templates
or could you do some custom programming?
Since we make the design only our templates do not
include any additional scripts. All forms such as newsletter
subscription or search fields are inactive. If you'd
like to order customization of programming part of template
please contact our partners at sales@nyansa.com.
Are your templates Microsoft FrontPage®
compatible?
Most of templates come with HTML that is compatible
with Adobe® GoLive®, Macromedia Dreamweaver®
and Microsoft Frontpage®. Please check the 'sources
available' field in the template preview window.
Can you teach me how to build an HTML website
from a PSD file?
Yes, we can. Consult our TemplateMonster tutorial.
Besides, there are many tutorials available online on
such sites as www.sitepoint.com, www.ahfb2000.com, http://w3schools.net,
... etc.
What is TemplateMonster clipart library?
It is a selection of elements that may be helpful during
creation of websites using our templates.
Elements included (quantity is approximate):
Arrows: 25 items
Bullets: 10 items
Buttons: 15 items
Icons: 15 items
Logos: 25 items
Windows for content (ie. News box. etc.): 3 items
Other elements: 100 items
All these elements are provided in Photoshop .psd files
in external layers. This makes it easier to insert clipart
library images into your designs based on TemplateMonster
website templates.
What software do you recommend for making HTML?
We think that Macromedia Dreamweaver® is the best.
I am interested in the particular template but I am
not sure about what I get with it as for pages. Is it
only the main page or a set including subpages for different
sections of my site?
If you have chosen any template you like, and wish
to know what parts does the template include, just click
"Preview", and there in the "Sources
Available" you will find all the information you
need.
Is there a place to download all the screenshots
of templates in one large file?
Yes, you can download them from here: http://www.templatemonster.com/screenshots.php
How can I modify a template to suit my particular
website?
Please check these tours:
Tour of website template usage.
Tour of flash intro template usage.
Tour of logo template usage.
Tour of flash animated header usage.
Is it possible to use TemplateMonster.com templates
for developing websites for my customers?
Yes. It is perfect for designers who want to offer
their customers a high-quality design and also save
time and money.
Is it possible for me to pay one price and have
access to all downloads for a certain amount of time?
Sorry, we do not provide membership based services.
Learn why
Should I buy the same template for every page
on my site?
No, you buy it only once. After purchasing you may
use the template as many times as you need for one website.
Is it possible to buy the particular image from
the template?
No. According to our Terms and Conditions we never
sell the images separately from templates (as well as
the templates separately from the images).
Can I change the pictures on the flash animated
website and put my own pictures instead?
Yes, you can.
Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee
without any additional charges.
I would like to make payment by company check.
Is that possible?
Sorry, no. We work only with 2Checkout, MoneyBookers,
E-Gold, StormPay Merchant Systems. We do not accept
checks.
Is there any return policy?
In case I decide I don't like it after I've bought it?
No. Since we sell online products, we cannot control
the future usage of our templates, that's why according
to our Terms and Conditions we do not do refunds.
|
Website
Templates Guide
